Health Insurance Portability and Accountability Act of 1996

This notice describes how chiropractic and medical information about you may be used and disclosed, as well as your access to this information. Please review it carefully.

During your care as a patient at Crown Hill Chiropractic, we may use or disclose personal health-related information about you in the following ways:

• Your personal health information, including your clinical records, may be disclosed to another health care provider or hospital if it is necessary to refer you for further diagnosis, assessment, or treatment.

• Your health care records as well as your billing records may be disclosed to another party, such as an insurance carrier, an HMO, a PPO, or your employer (if they are or may be responsible for the payment of your services).

• Your name, address, phone number, and your health care records may be used to contact you regarding appointment reminders, provide information about alternatives to your present care, or to other health-related information that may be of interest to you. If you are not at home to receive an appointment reminder, a message may be left on your voicemail. Further, you have the right to inspect or obtain a copy of the information we will use for these purposes. You also have the right to refuse to provide this authorization. It will not affect the care provided to you or the reimbursement avenues associated with your care.

Under federal law, we are also permitted or required to use or disclose your health information without your consent or authorization in the following circumstances:

• If we provide health care services to you in an emergency

• If we are required by law to provide care to you and we are unable to obtain your consent after attempting to do so.

• If there are substantial barriers to communicating with you, but in our professional judgment, we believe that you intend for us to provide care.

• If we are ordered by the courts or another appropriate agency.

Any use or disclosure of your protected health information, other than as described in the examples outlined above, will only be made upon your written authorization. We normally provide information about your health care to you in person at the time you receive chiropractic care from us. We may also mail information to you regarding your health care or about the status of your account. If you would like to receive this information in a different form, please advise us in writing as to your preferences.

You have the right to inspect and/or copy your health information for seven years from the date that the record was created or for as long as the information remains in our files. In addition, you have the right to request an amendment to your health information. Requests to inspect, copy, or amend your health-related information should be provided to us in writing.

We are required by state and federal law to maintain the privacy of your patient file and the protected health information therein. We are also required to provide you with this notice while it is in effect. We reserve the right to alter or amend the terms of this privacy notice. If changes are made to our privacy notice, we will notify you in writing as soon as possible following the changes.

Any change in our privacy notice will apply for all of your health information in our files. Information that we use or disclose may be subject to re-disclosure by the persons to whom we provide the information and may no longer be protected by the federal privacy rules.

If you have a complaint regarding our privacy notice, our privacy policies and practices please contact: Kevin L. Waugh, D.C., (206) 782-8800.